play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 5079157383
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, start by opening the app and enter your registered mobile number. Verification will be completed by entering the OTP (One-Time Password) sent to your number. This method allows for easy login without needing a password or email.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still can't receive the OTP, click on "send OTP" again and wait for the allotted time. If you don't receive the code, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and reinstall it. You should now be able to log in and use the updated app without any problems.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned through gaming, excluding bonus amounts. This means you can only withdraw the earnings you've made from playing games, not the bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, sometimes taking up to 24 hours to resolve. This additional wait time is an exception to the usual speedy processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone. Any winnings earned while using the bonus can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request isn't processed, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
Take advantage of our generous welcome bonuses, ongoing promotions, and loyalty rewards program designed to give you even more opportunities to win. Our team is dedicated to providing you with an exceptional gaming experience. In addition, our 24/7 customer support is available to assist you with any questions or concerns you may have. Whether you're a seasoned player or new to the world of online gaming, we're here to help you every step of the way. Join play exchange today and discover a gaming experience that's truly unforgettable, where the excitement has no limits! With our commitment to providing the best possible service and a wide range of games to choose from, you'll never want to leave.
Our platform is designed to provide a seamless navigation and friendly interaction, ensuring that both new players and experienced bettors can easily find their way. At the core of our services are security and a clean game, which is why we implement cutting-edge encryption technologies and partner with reputable software providers to guarantee a safe and enjoyable gaming environment.